This is where you should submit your issue to get it resolved ASAP,
not on an untrusted online service. You can also call 415-401-8942
and we’d be glad to help you.
FYI : We are ruled by a set of codes defined by the SFMTA
First and foremost, our goal is to get you where you need to go as quickly, safely and inexpensively as possible. We’re committed to helping you navigate the sometimes challenging streets of our beautiful city. If you EVER have ANY issue at all with your ride, please reach out to us right here and we promise we will help remedy the problem. We consider it an honor to help you “Go Easy” a look forward to being your go-to reliable cab company in San Francisco.